Terms of Service

Template. The business owner should review and complete this before launch.

1. The service

Mr.Flow connects customers with partner restaurants and delivery riders. Restaurants prepare the food and riders deliver it.

2. Orders and payment

Prices, delivery fees and service fees are shown before payment. An order is confirmed only after successful payment through Paystack.

3. Cancellations

Once a restaurant accepts an order, it can't be cancelled by the customer. Orders a restaurant can't fulfil are refunded in full. See our refund policy.

4. Delivery

Delivery times are estimates. Please give an accurate address and keep your phone reachable.

5. Contact

Questions? Message us on WhatsApp or visit the help page.