Help centre

Questions, answered

How do I order on WhatsApp?

Send “Hi” to Mr.Flow on +2348148985070. Tap Order Food, choose your area, a restaurant and your meals, then pay with the secure Paystack link.

How do I pay?

Every order is paid online through Paystack: card, bank transfer or USSD. Restaurants start cooking once your payment is confirmed.

How much is delivery?

Each area has a set delivery fee, shown before you pay. If you share your exact location and you're further out, it may cost a little more. A small service fee of ₦100 is added to each order.

How do I track my order?

You'll get a WhatsApp message at every step. You can also send “track” to the bot or open the tracking link we send you.

What if a restaurant can't fulfil my order?

If an item runs out or the restaurant doesn't respond in time, the order is cancelled and your money is refunded automatically.

Something went wrong

Send “help” to the bot on WhatsApp and pick the issue. Someone from our team will get back to you.